Dear Customer,

As the impact of COVID-19 reaches further into our communities we wanted to assure you that the health and wellbeing of our customers and the Tooronga Village community is the overriding priority.

We are monitoring the official advice from relevant health authorities including the Australian Government Department of Health and other National and State agencies and our actions will reflect guidance we have received.

We have implemented a range of precautionary measures to help mitigate the spread of the virus at Tooronga Village including a heightened focus on sanitising hard surfaces throughout the Centre such as bathrooms and lift lobbies, the installation of additional hand sanitisers in the bathrooms and increased communication to customers regarding hygiene standards.

We continue to monitor the changing circumstances and are working to ensure Tooronga Village, as the heart of your community, provides a safe environment to service your shopping needs.

Our policy and procedures relating to COVID-19 also includes contingency plans should we be required to manage the presence of the virus in our Centre. We are governed by the advice of health authorities and are well prepared for this scenario.

We will continue to communicate with you again as required and strongly encourage you to access and make yourself familiar with the following information sources:

www.health.vic.gov.au

We thank you for your continued support of the retailers at Tooronga Village. The Centre remains open for business and look forward to seeing you soon.

Centre Management

Update – Thursday 15 July 2021

As per the announcement from Victorian Government and the Department of Health & Human Services (DHHS) there will be 5 day lockdown effective 11.59pm tonight, Thursday 15 July 2021.Brandon Park will remain open for all your essential products and services during this 5 day lockdown.

We will continue to follow the advice from the Government and DHHS to ensure we are doing our part in keeping the community safe.

For your safety and the safety of others,  please ensure you follow these steps when shopping for your essentials at Brandon Park Shopping Centre:

Wear a facemask
Check in using the available QR codes
Hand sanitise
Social distance

For further information please visit https://www.coronavirus.vic.gov.au/

Update – Thursday 10 June 2021

We look forward to seeing you again!

As per the Government announcement, the current lockdown for Metro Melbourne will end, although several restrictions will remain in place.

From 11.59pm Thursday 10 June, the five reasons to leave home will no longer apply to Metro Melbourne with retail stores to open with safety measures in place.

It is a requirement that all customers check in via the QR code displayed at centre entrances and at all stores they visit.  Thank you for doing your part to ensure your safety and the safety of others.

Masks must always be worn indoors.

For further information please visit https://www.coronavirus.vic.gov.au/

Update – Wednesday 2 June 2021

One further location at Tooronga Village has been identified as a Tier 2 exposure site.

Scicluna’s has undergone a deep clean with impacted staff isolating until negative results are received.  They are open for trade. Anyone who visited this location on the dates and times indicated should get tested immediately and isolate until confirmation of a negative result.  Continue to monitor for symptoms and get tested again if symptoms appear.

The safety and well-being of our customers, retailers, team members and the community remains our priority as we continue to monitor and adhere to regulations from our Federal and State Health Departments. To stay informed we recommend you visit  www.dhhs.vic.gov.au/coronavirus or contact the Coronavirus hotline on 1800 675 398

In line with direction from Victorian Government, current restrictions across Greater Melbourne will now remain in place until 11.59pm Thursday 10 June.

Our essential stores remain open.

For information on essential services visit www.dhhs.vic.gov.au.

Update – Tuesday 1 June 2021

Tooronga Village has been notified of a positive case of COVID-19 who visited the centre on 23 May.

The Victorian Government has listed two sites as Tier 2 exposure sites and advise anyone who visited the following locations on the dates and times indicated get tested immediately and isolate until they return a negative result

Coles has undergone a deep clean of the store and have been cleared to trade.  DHHS advised Bakers Delight no deep clean was required.  4 staff have been tested and have all received negative results. We advise that following this, Tooronga Village has undergone a deep clean of all touch points and will continue with additional cleaning, focusing on specific areas that are more prone to customer contact. The safety and well-being of our customers, retailers, team members and the community remains our priority as we continue to monitor and adhere to regulations from our Federal and State Health Departments. To stay informed we recommend you visit  www.dhhs.vic.gov.au/coronavirus or contact the Coronavirus hotline on 1800 675 398.

Update – Tuesday 25 May 2021

As per Government Health requirements, from 6pm 25/5/2021 masks are required to be worn indoors. Please remember to wear yours when you visit us.

Update – Wednesday 17 February 2021

As per the Victorian Government’s announcement, from 11.59pm Wednesday 17 February all retail is permitted to re-open.

Update – Friday 12 February 2021

As per the Victorian Government’s announcement at 1pm on Friday 12 February 2021, Victoria will be entering a five-day lockdown from midnight 12/02/21 until midnight 17/02/21.

As part of the lockdown restrictions, only essential retail will be allowed to trade during this time; with one person allowed per four square metres.Food and beverage retailers can trade on a takeaway basis only and face coverings must continue to be worn by all retail staff and customers.Please contact the retailer you wish to visit ahead of time if you are unsure whether they are considered essential. For the full list of restrictions,

please click here.

Update – Friday 24 July

Tooronga Village Centre Management was notified on Friday 24 July that a Coles Team member has a confirmed case of COVID-19 and is currently self-isolating. Our best wishes are with that Coles employee and their family. Coles have informed Centre Management the team member has not been into the store since July 13. Furthermore, a small number of team members who worked in close contact are required to self-isolate and Coles will continue to work with the Victorian Department of Health and Human Services to finalise contact tracing.

Coles have also informed Centre Management that it has followed all health authority requirements arising from this positive test, which included an additional deep clean of the store following the confirmation. Centre Management can confirm the current cleaning regimen in place fully complies with Australian Government regulations to ensure the safety and well-being of our customers and staff. The Centre is open as usual to service the ongoing needs of our community. For further inquiries please contact Coles directly.

Update – as of midnight Tuesday 27 October 2020

Metropolitan Melbourne is now in Third Step restrictions. Under these restrictions, all retail services are allowed to re-open, operating in strict adherence to their COVIDSafe plans and density requirements. Please call ahead of visiting retailers where a service is being performed as they may require a prior booking.

Please note gyms are still closed during these restrictions.

Food & Drink retailers

Please note the following guidelines for food & drink retailers: